Clean the toilet to win the war

The U.S. military wins wars because they clean toilets, shine their boots, and make their beds. Historically, disease is the number one cause of death for militaries. Wars have been lost because little things like hygiene were taken for granted. In basic training, soldiers are taught to clean toilets before they shoot a weapon. The principle of assigning value to …

Being Right or Resolving Issues

Is it better to be right or move forward towards an aligned purpose?  As people we are defensive and have a desire to be right. In bad situations, people aren’t looking to resolve issues, we’re looking to be right. Examples are: the small customer who believes the big brand is out to get them and chews out customer service, or …

Resolving Workspace Conflict

How do we resolve workspace conflict so that people are excited to work and bitterness, negativity, strife, etc. is curbed?  First off, I don’t believe there’s a way to stop conflict, in fact conflict is part of a healthy organization. The question for us is what is the plan for resolution. Here are some thoughts from our journey. In resolving …

Faster, Smaller, Cheaper

Our world is changing. Technology and the ability it gives us to complete tasks is increasing at an exponential rate. The amount of technology that is being produced and fed to consumers and businesses has increased exponentially over the last decade and it is only going to keep increasing. Because of this, the world is being driven by a “faster, smaller, …